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Job Category: 02 Sales Executive

Job Description:

  • Manage booking hotlines during office hours.
  • Operate booking system to ensure accurate bookings are recorded
  • Field all incoming sales enquiries (corporate & individual) as 1st Point of Contact from Facebook, E-mail and phone enquiries.
  • Develop sales enquiries into confirmed business (with support from relevant departments)
  • Follow up with relevant departments to ensure customer’s needs are met (F&B, Events, Marketing etc.) and that operations are well prepared with all relevant information.
  • Collect feedback from customers.
  • Manage existing customer birthday database, contacting guests min 1 week in advance of their birthday to generate bookings.
  • Develop new business by actively identifying potential prospects within the local market. (corporate & individual)
  • Maintain relationships with existing customers by disseminating relevant information on new products, promotions or events.
  • Prepare monthly sales reports by collecting, analysing, and summarising relevant sales information.
  • Assist in any other relevant sales administration related duties.
  • Achieve and where possible exceed set KPI targets.
  • Contribute to team effort by co-operatingand supporting S&M team.

Job Requirements:

  • At least 1 years experience within a sales role (hospitality an advantage but not essential)
  • Upper intermediate English / Fluent Vietnamese (other languages a bonus)
  • Good general IT skills – Typing, email, web browsing, Social Media etc.
  • Good ability with MS office - Excel, Word, Power Point
  • Excellent time management
  • Confident, polite and well presented
  • Organised, diligent and detailed
  • Team player - able to work well between both BoH and FoH.
  • Results focused - able to work well with customers (Vietnamese / Expat) to generate sales leads / closed sales.
  • Ambitious - wanting to grow and develop personally and professionally
  • Independent - able to self organise with good personal initiative.

Salary and Other benefits

  • Salary up to 450 USD.
  • Mon - Fri/ 9am to 6pm or flexible at President Place Building,93 Nguyễn Du, Bến Nghé Ward, Dist. 1
  • Year end bonus.
  • Team building every quarter.
  • Lucky money for public holidays.
  • Birthday leave and congras money.
  • Dynamic, young, professional and creative environment.
  • Other fringe benefits as per discussed in the interview.

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